If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. I have moved out of Gloucestershire. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. The pass is valid for the journey being undertaken, for example at the right time of day. Update or cancel a card. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Necessary cookies are absolutely essential for the website to function properly. Changes To Renewal Of Concessionary Bus Passes. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. You won't need to renew your bus pass when it expires. You don't have to do anything, unless you have moved since we sent you your last pass. N94. Free travel before 9.30 am on infrequent services. It tells you about: Bus passes are issued for up to five years. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Where you caught it and at what time, along with your destination. Passes that were automatically renewed should be received by 1st March 2023. Calls from mobiles are likely to be considerably higher than those from landlines. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Can I use my pass on Trains? You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. The passes will be sent out automatically but people should call the bus renewal hotline . March 2023 renewals. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Before your pass expires, we may send you a letter inviting you to renew it manually. You will need to pay 10 to replace this pass. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. All young disabled pass holders must provide a new photo if they wish to renew. Forgotten your Username? Renewing your Bus Pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. No, your bus pass cannot be used on National Express services. Please ensure that you keep us informed of any changes to your name or address. But opting out of some of these cookies may affect your browsing experience. Other Scottish passes arent accepted on the trams. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Our free email alerts will help keep you up to date with the things that matter to you. This cookie is set by GDPR Cookie Consent plugin. Read and contribute to the 20 readers' comments . We send out renewed passes by the end of March. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. You should have receive your renewal form by mid-February. applies to approximately 12,000 people, the vast majority of whom are Concessionary bus passes will no longer be renewed automatically. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If you have not received either a letter or full pack call us straight away on 01452 426265. If you send us different evidence, your pass may be delayed or refused. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Application forms for the 'English National Concessionary Travel Scheme . My new bus pass will not work when I place it on the smart card reader on the bus. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. It costs 10 for a new card. 4 Apply online. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. When can I use my concessionary bus pass in Gloucestershire? I have not had an automatic renewal what do I do? How long will it take to get a bus pass following a renewal/application? A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. How do I renew my bus pass in Northumberland? Copyright Lancashire County Council 2022. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Can I use my English senior citizen bus pass in Scotland? Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Age-related passes will be valid for five years. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Apply for a new age-related pass. This cookie is set by GDPR Cookie Consent plugin. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Lee Welcome to the Highways Service Information Centre. These are mostly people who have held a bus pass since at least 2008 and will now be . Your new pass will be not sent until a week before your old. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You need to check the expiry date and apply to the council for a new one if you're is due to expire. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Apply for or renew your bus pass. The county council will not reimburse you for any charges levied by medical specialists or advocates. What happened to the baby in Joy Luck Club? If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. It is being used by the person whose photograph and name appears on the pass. As a general rule, it is usually cheaper to call during the evenings and weekends. If you dont provide us with evidence, your new pass will be delayed. thurrock.gov.uk uses cookies to make the site simpler. system now generates new passes automatically at least a fortnight before the This can be your email address or set to something memorable for you. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. All content 2023 Southend-on-Sea City Council. 3 Post office. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. You can start using your new pass immediately, just like you would with a new debit or credit card. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If you do not have your current pass, then please contact us. Can I use my bus pass on Park and Ride Services and Airport Transport Services? You can get an older person's bus pass when you reach State Pension age. This might be a letter confirming your eligibility and asking if you wish to renew. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. What should I do? If you do not receive your new pass please contact our information line on 0345 600 0659. Collecting an application form from your local library. If your pass has already expired you can still renew your bus pass. current pass expires so pass holders dont need to do anything, just wait for a You must let us know if you have changed address over the last 2years and your bus pass is about to run out. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Youll need to provide proof of identity. In the unlikely event that your pass does not arrive, you should call. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Your browser does not allow scripting so some of the features of this page may not work. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Are you struggling with the cost of living crisis? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.