New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 Make Offer. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. Can you tell me a little more on. we do not have any videos here. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? Do you need a one-stop shop for all things RV-related? I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Built-In Skylight. Would be a great hunting rig! 40 gallon fresh water tank. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. My front radio has two fuses. They gave **** rv support ***********. If you wish to set up a factory service appointment to discount you the $2000, please call ************. Provide us with some basic info and well appraise your RV. There authorized service center is telling me not to get roof patch but replaced. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. Thor Motor Coach - drivers (chassis) radio on house batteries On mine there is a pin hole and we stuck a safety pin in and, Thanks all. It drops down over drivers head onto safety pins. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA ******* also says we would NOT be reimbursed for any travel expenses. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. I guess that is the million-dollar question. This just sends them a link to it so they can take a look. Like most: We went on our first trip this past weekend. BBB Business Profiles are subject to change at any time. You must log in or register to reply here. Listed 27 weeks ago in Cass . Both radios are powered from a 15 amp fuse located in the power center under the bed. ********************************* became Retail Warranty Supervisor in April of 2022. ** September 10th we took the ** out. Payments are with approved credit. After no word or information on the status of the vehicle in ******* on Monday, November 7th, from Thor or ****, ****************** made a phone call to ******* **** on Tuesday, November 8th at 9:23am to learn and to his surprise that arrangements had been made on the payment to **** from Thor, on Monday, November 7th! Please contact dealership to verify unit information and availability. The dealers in my area state that they dont even know what a ********* is and dont work on them. No. Class Cs with the beloved luxuries of Mercedes-Benz. Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Both electrical circuits must be energized for either radio to work. See dealer for details. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Number Of Radios. The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. The only bid that ******* has accepted is the one of $1,000.00 from *********************. We are also providing the **** commercial vehicle center web address. We have endured a long and arduous journey. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. I was given a few numbers of service centers and I had to contact them. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. We had one of our **************** Representatives reach out, the below follow up was provided. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, This is a MSRP $190K Class A Motorhome. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. We are so very happy with the coach we purchased! If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Your luxury Mercedes Sprinter motorhomes. THOR AXXERA RADIOnot working??? - YouTube * This post was edited 03/23/19 02:00pm by bobndot * Standard and optional features listed on units may or may not reflect the actual in-stock unit. I am waiting for **** to call us back. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. The requested information: 2019 *********************** **** motor coach. There is a special tool (like a shiv) that you use to release both sides. And one, Don't Miss Paradise Oaks RV Resort In Florida. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Largest Family-Owned RV Dealer In The Nation. We have contacted the customer to investigate the root cause of the concern. All warranty info is typically reserved for new units and is subject to specific terms and conditions. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. $97,999. They said they would me someone to service the vehicle. Speaker Location(s) Interior / Exterior. State: Arkansas. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. THOR AXXERA RADIO.not working??? Radio and cameras not working - Thor Forums Contact Sales. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. I need my brand new RV fixed, and Thor has an obligation to fix it! 2020 Thor Four Winds Moto | Recreational Vehicles | ksl.com Thor Full Side Slide-out Won't Come In - FMCA RV Forums I had to send the slide out for access. Thor is saying to just patch it. Please see us for a complete list of features and available options! Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). It was amazing! This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We have a 2017 Thor motor home with a radio installed backup camera. Does not include Hitch work or accessories. The pictures submitted to us show no concern of factory defect to the roof. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. Across from the sofa is a booth dinette. Learn More Class B Mercedes-Benz 10.25 in. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. Login to the Owner's Resource Portal to view manuals for older model years. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Thor Recall Notices - Latest Recalls for Thor - Arfc . I got a jump and the car battery is working fine now, but the house batteries are still dead. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. . There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. BBB Business Profiles generally cover a three-year reporting period. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. I do not know WHY he has not had access to this correspondence. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. **** has already sent the flooring. Pantry. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They are the same issues we continue to try to get resolved. Thor Motor Coach does not have control over the ************ centers. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. All Advertised Prices Expire daily at Midnight. Begin with this one! Thor Motor Coach | Better Business Bureau Profile Of course, at our expense. See dealer for details. This is an independent, unofficial site. Checked every fuse I could find. Posts: 7. It seems each Thor MC plant wires the radios differently. Our 2019 ************ Motor Coach seats have started to completely disintegrate. The A.C.E. See dealer for details. Mine is, and it seems a lot of folks on the Thor forum bring this up. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Listed 15 hours ago in Camp Verde, AZ. We want the work to be done correctly. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. Your actual payments may vary. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . The pivotal combination of large Class A amenities with more power than a typical Class B RV. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. 2003 Jazz Toy hauler 5k obo Needs work. Mr. ******** needs to arrange pick up with the **** dealership. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. As I have stated countless times. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. good-will offer. Number Of Televisions. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. It was a pleasure dealing with all of you. Everything is well documented. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Mine is under our bed but doesnt have one. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Need advise, had a shop replace house battery and repair inverter. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. This is Thors final offer as it has been stated multiple times. Use/store switch in use mode? On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. Thanks for the replies. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. New to RVing? I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. ************************* said that they would pay ******* ***** 26hrs for their labor. We make the transition smoother with this free Owners Guide. 1. Ill keep taking all suggestions and look a while longer. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". State: Texas. Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. Then to ********* in ****. Step inside and find a 68" jackknife sofa to the right of the entry door. Generator in photo not included. Please select a year to search for available owners manuals. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. She agreed to wait till it is safe to drive the coach to get the estimates. 01/03/2023. I bought a brand new Thor Hurricane 35M. Cab-Over Bunk. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. I will say again this coach cost us 100's of thousands of dollars. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. 2017 Thor Challenger XE Rear and side cameras and radio not working. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Stock photos may not represent actual unit in stock. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? After getting back both radios not working. All good. When searching for a service center make sure to use the filter option. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. This is Thors final offer as it has been stated multiple times. . Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. Your luxury Mercedes Sprinter motorhomes. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Want to make us an offer on the {product}? "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. I asked ****** if we could wait till March before I would attempt to drive the Coach due to the winter weather. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. Save your favorite RVs as you browse. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. WHO IS RIGHT? Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. This is an independent, unofficial site. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Note that complaint text that is displayed might not represent all complaints filed with BBB. This dealer in **** miles away so thats not happening. We have documented the roof concerns in case it does happen to be a concern. ("goodwill offer") from what they will charge us to do the labor at their factory. Thanks for the suggestion. +26. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Plus tax, title and license. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. We are sorry to hear of your concerns with your 2019 *******. Yes. What's The Best Cordless Vacuum For RVers? Then click on the manual name to download. in fuel costs), then **** will kindly deduct the $2,000. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). WHY are the flooring issues causing such concern on behalf of Thor? Our motorhome has been in the shop at la mesa for 71/2 months. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. drivers window was installed bad. See us for more details. This has gone on for far too long. **** had no issues resolving many of the other problems with our coach. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. With all the family-friendly and pet-friendly features, you'll love traveling in . He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. This shouldn't be happening. Customer Reviews are not used in the calculation of BBB Rating. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. From researching this seems to be a problem with a lot of Thor coaches from that year. Seamless Roof has bubbles. 2022 Thor Motor Coach freedom elite. This allows the radio to run with the ignition key off. The park/travel switch on my coach does not switch the radio to the coach batteries. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. Use a pen or paper clip. We have acted in good faith throughout this entire ordeal. CD Player. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. Mechanic's Assistant: What year is your Chassis? Then click on the manual name to download. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com After all the warranty work, we had to winterize the coach for the 2019 season. This Class C is located in Mesa, Arizona and is in good condition. Just for good measure, recheck those easy to access fuses in the panel in the coach. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! He moved to a new position. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. She is also equipped with . In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Complete this form and we'll contact you with our wholesale price. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. We have only Put 2400 miles on since we bought it. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Radio. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu.