When will I get a response from Customer Relations? Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Welcome to our official Facebook page. There isalso anemail [email protected] questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Refund requests may be subject to a servicing fee. Loads become available 72hrs before the departure of the flight. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Answer Id 1957 Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. No credit card required. Please refer to the FAQ on my.baplc.com for further information. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! 09042890159 After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . AB2CD3 How do I find my booking reference? This site is protected by reCAPTCHA and the Google. Refreshed every minute. By using ba.com you agree to the use of cookies. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. How do I check the entry requirements for my destination? Looking for a particular British Airways employee's phone or email? Contacting British Airways - by phone or otherwise. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. This information has been found through the company's General Terms & Conditions documentation or. This website is using a security service to protect itself from online attacks. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Updated 22/09/2020 10.07 AM (BST). Passengers without bags should proceed to security. . Customer Service Resources Customer Relations postal address Greater London UB7 0EB |. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Is there a step-by-step guide I can follow? By using ba.com you agree to the use of cookies. 2011 BA Clubs Regus 450 Bath Road, Longford. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. 2011 BA Clubs Regus 450 Bath Road, Longford. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Your booking reference consists of a combination of 6 letters and numbers e.g. Lorem ipsum dolor sit, amet consectetur adipisicing elit. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : If you need further details about refunds, please click here. Contact the airport you were in or flying to when you lost your property. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Please note that this form isnot intended to ask staff travel related questions. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Calls cost 2,50p per minute plus your phone companys Access Charge. Lorem ipsum dolor sit amet consectetur adipisicing elit. Screen Reader users press Enter to select a Filter by product. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Telephone: +233 (302) 214 970. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Continue reading. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Screen Reader users press Enter to select a Filter by category. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Heathrow. Email: [email protected] 212 British Airways reviews. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. If you have any problems using the site, please check that your e-ticket has been correctly issued. Use of a safety seat for an infant is not permitted on board for rebate passengers. All other airports: If there is a desk signposted for standby travel, go to that desk. The majority of our calls are managed by British contact centres. Sean first joined British Airways in 1998, where he began his career as a financial analyst. British Airways employs 26,533 employees. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Eliminating the need for you to check your booking details and request booking services . Email: [email protected] If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Fax: +233 (302) 823 233. Refreshed every minute. Heathrow. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. This will give you your flight status. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Please have your booking reference ready when you call. YIDxxS1 will mean you are eligible to the economy class allowance. When do my Avios expire? Your IP: Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline.