And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Click here to enroll today to see if you qualify! When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Customers may have one ACP and one Lifeline benefit per household. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. An eligible household is limited to one monthly service discount. www.EnTouch.net 281.225.1000. My Account. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Meets the eligibility criteria for a participating providers qualifying low-income program. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Text messaging and data rates may apply. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. B14. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. They apologize. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Other terms & conditions may apply. 3 consecutive months' worth of your most current pay stubs. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. BROADBAND DATA. Veterans Administration benefits statement. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. International calling does NOT include text messaging, picture messaging, or video messaging. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. An eligible household is limited to one monthly service discount and one device discount. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. 2021 ENTOUCH, ALL RIGHTS RESERVED. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. TheOnline Enrollment formis easy to use and will walk you through each step of the process. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Promotional offers may be modified or withdrawn at any time. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. conference, chat lines, and premium numbers) are not supported and may be blocked. Enrolling with enTouch Lifeline cell service is easy! Established in 1995. enTouch was founded in 1995 by H.E. Servicing California and 33 other states! Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. PIN: Go to your online account. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. enTouch Wireless provides high-speed broadband service to ACP customers. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Click here to Enroll Today! International calling does NOT include text messaging, picture messaging, or video messaging. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Our representatives are excited to help with anything. Simply complete all fields below to get started. Veterans Administration benefits statement. Customer's Full Name *. Place the SIM Card in your device, usually underneath the battery. They offer a free government smartphone and sim card depending on your qualification. ACP is a federal government program operated by the FCC. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message OUR FACILITY. Well be available any time you need help with your phone or your service. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . Existing customers can also opt-in by replying to an opt-in SMS. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP on March 1, 2022, if eligible. Want to bring your existing phone number to your new enTouch phone? The password is the last 4 digits of that sim card. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. The ACP monthly service and device discounts cannot be transferred to another household or individual. 2021 ENTOUCH, ALL RIGHTS RESERVED. Unemployment/Workers' Compensation benefits statement. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at www.entouchwireless.com/terms-of-service. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. Lifeline Assistance Programs. Congress recently created the Affordable Connectivity Program, or ACP, which is a new long-term, $14 billion program. Limited Time Offer. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Most individuals who qualify for Lifeline also qualify for ACP. Safelink is the oldest and the largest company providing best free government smartphones for years. Offer not available for existing enTouch Wireless customers. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Pay your bill online Update your account information Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. enTouch Wireless reserves the right to block calls to any country or international number range without notice. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Only eligible consumers may enroll. Divorce decree or child support document. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Enroll Today! Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program.
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