Have an immediate question about our products or services? Original review below:iPhone 13 pro. The interface reminds me of first generation mobile websites. ActiveBuilding puts everything in your community at your fingertips. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. 6969 W 90th Ave, Westminster, CO 80021. On my smartphone I was offered a coupon to allow payments at participating stores. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Ill have to try again later. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Use your ActiveBuilding login information. I've noticed some improvements being made recently which is great. Unfortunately, the app is still extremely frustrating to use. Maximize your asset value by optimizing rents while consistently reducing vacancies. Maximize your asset value by optimizing rents while consistently reducing vacancies. Active Building. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Can't get it on this laptop either. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. It's also likely to take a few tries to get in. Login Use your ActiveBuilding login information Enter your email Log in New Resident? I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Not a huge deal, but even apps loading much more data start up faster. Had to do a lot of changes so the app would accept the input(s). The issue is resolved and we are proactively working to prevent it in the future. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Login Use your ActiveBuilding login information Enter your email Log in New Resident? If I had an alternative way to do so, this app would exit my phone immediately. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Package delivery is the secondamenity residents are interested in after fitness centers. 403 West. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. For more information, see the developers privacy policy. Fax: [email protected], Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Enter your email. The developer provided this information and may update it over time. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Use your ActiveBuilding login information. Pinpoint drivers of submarket momentum and individual asset forecasts with greater As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. The app was working fine before the unnecessary visual refresh. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Notice message Please check your email to reset your password.. Email: Password: (919) 861-8342 Renter Background, Creditor Screening Issues, COVID-19 ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. You pretty much have to use it if your landlord decides to. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Update: This type of review with specific examples is extremely helpful to us. granularity and accuracy. Get Started Now Terms of Use Privacy Policy This one makes me want to go back to writing checks. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Absolutely awful to use. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. It doesn't really make things any easier for me at all. Community Connection & Engagement It gives everyone a way to engage as a community. Daily, transaction-based visibility into your portfolio and your competitive market. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. ActiveBuilding puts everything in your community at your fingertips. We will look into this further. Fantastic. I really hate this app. Sometimes this wont work at all. They can even set up reoccurring payments or split the cost with roommates! Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Copyright 2023 Apple Inc. All rights reserved. Still, its pretty annoying that something viral to my life works so poorly. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Login Use your ActiveBuilding login information Enter your email Log in New Resident? Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. I only open the app the pay rent, and its always something I approach with trepidation. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Data privacy and security practices may vary based on your use, region, and age. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? We want to make it dynamic and guide users to the information and services they need.. It was snappy, responsive, and logging in took less than a few seconds. Login. It is so slow, and they changed where the contact info is for emergency maintenance. Your team definitely has their priorities straight. Welcome To The Fairfield Properties Resident Portal. Safety starts with understanding how developers collect and share your data. The only reason that I keep it at this point is to pay rent. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. And the convenience doesnt stop there. Resources, ActiveBuilding Resident Portal for Multifamily Properties. I hope they change it soon. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Log in. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. 403 Wolf Creek Cir, Raleigh, NC 27606. Apps should promote digital options and self-service. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Your Information is secure and will be kept confidential. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Get Started Now Terms of Use Privacy Policy It never remembers me or attempts a biometric login. Login. App responsiveness is very important to us because we know how frustrating it is to you to use. RealPage Analytics delivers the most accurate apartment data, trends and industry news. (Some features may not be available at your property. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. This app is notorious for forcing me to log in every time I need it. Maximize your asset value by optimizing rents while consistently reducing vacancies. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. (303) 421-6900. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Get Started Now Terms of Use Privacy Policy Half the time the app won't render and I have to restart it. Log in. Get Started Now Terms of Use Privacy Policy LearnMore. RealPage Market Analytics delivers true performance data no one else has. Log in. Infrequent/Mild Medical/Treatment Information. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Proven to outperform the market 2-5% in every market cycle. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Get Started Now Terms of Use Privacy Policy granularity and accuracy. Enter your email. Daily, transaction-based visibility into your portfolio and your competitive market. Proven to outperform the market 2-5% in every market cycle. Get Started Now Terms of Use Privacy Policy What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! RealPage Analytics delivers the most accurate apartment data, trends and industry news. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Have an immediate question about our products or services? Proven to outperform the market 2-5% in every market cycle. Login Use your ActiveBuilding login information Enter your email Log in New Resident? This app may share these data types with third parties, Personal info, Financial info and 5 others. Enter your email. It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy ActiveBuilding puts everything in your community at your fingertips. Check out our quick video of how to set up your account here! RealPage Market Analytics delivers true performance data no one else has. Daily, transaction-based visibility into your portfolio and your competitive market. granularity and accuracy. Everyone is right, this is not intuitive and a pain in the neck. Fairfield Properties online rent pay portal allows residents to pay rent online. Community Rewards is really that.. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Developer responded to review, appreciate the dedication to their user base. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. ActiveBuilding puts everything in your community at your fingertips. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. But as soon as I went to another page it was lost, and unretrievable. If you open a forum post and then back out, you're starting from the top again. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Get Started Now Terms of Use Privacy Policy You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? New Resident? Upon opening the app, I have to wait 30 seconds just to reach the main menu. If you try to view pictures on a post, the window just crashes. Thank you!Original Response: Thank you for your feedback. Thank you! There is no immediate change to either staff or resident day-to-day use. Easily access the industrys most accurate and reliable rent and occupancy data. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Get Started Now Terms of Use Privacy Policy Renter Background, Creditor Screening Issues, COVID-19 Login Use your ActiveBuilding login information Enter your email Log in New Resident? 78% of residents prefer to pay online. Contact your community management if you have questions.) We experienced unexpected slowness in the application during this time. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Your Information is secure and will be kept confidential. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Log in Terms of Use Privacy Policy Easily access the industrys most accurate and reliable rent and occupancy data. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. It's clunky. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. It also makes moving in easy. Plus, staff can share news with all residents at once or send important information to only specific interest groups. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Get Started Now Terms of Use Privacy Policy The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. You will see an updated app icon, new colors, and a cleaner login screen. Use your ActiveBuilding login information. RealPage Market Analytics delivers true performance data no one else has. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Griffis Westminster Center. Renter Background, Creditor Screening Issues, COVID-19 Easily access the industrys most accurate and reliable rent and occupancy data. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. For example: today is the first so I need to pay rent. Login. The experience is shaky at best from the moment that you open it until you tune you minimize or close it.
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