We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. Are there any historical sites close to JW Marriott Essex House New York? East West Coast Girl C. said: Although the attention to detail is terrific i.e. Let's just say perfection. What are some restaurants close to JW Marriott Essex House New York? The only other time I had that experience was at Ritz Carlton Cancun. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. No in/out privileges. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. Check-in was quick and pleasant. Finally our third room was acceptable but we had other problems. JW Marriott Essex House New York - Tripadvisor The staff all look very professional and address you by your name, very personalized. Used award points for some. JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. I truly apologize that you were not contacted by our team. This was a Christmas present for us to celebrate a Wedding anniversary. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The restaurant was open limited hours with limited food. We mentioned both before we arrived. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. Thats why hotels along the route are offering packages to allow, The Viceroy Room at the Viceroy Santa Monica; Los Angeles, CA 1. Which room amenities are available at JW Marriott Essex House New York? My family enjoyed it more I loved going around few blocks shopping to Nordstrom Even is walkable, going to 5th Avenue and to the Rockefeller center and St Patricks cathedral. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. Added another point because the staff was very friendly. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. For a NYC hotel, the rooms are substantial in size! Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . This July was horrendous. You should pay a bit extra and to have a view of the park. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. 160 Central Park South. Overall this is a nice hotel in a great location but feels like nothing special. JW Marriott Essex House New York - U.S. News Travel JW Marriott Essex House New York in New York City, New York - Luxury Link Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Lunch Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? Modern take on an American steakhouse serving up killer steaks and fresh seafood. Thank you to the team! Brand JW Marriott Built 1931 Renovated 2017 Total meeting space 17,544 sq. We were given a room after a long flight that had been flooded the night before. A chaise lounge was very worn with material missing on a section of the piping. We, unfortunately, were using Marriott points and had a view of the inner shaft. The breakfast selections were limited by covid restrictions, but there was a good selection of fruit, cereals and pastries. Reserve a connector room or suite and expand the living space for your family, friends and groups. We hope our outlets will be reopened in time for your next visit. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 I am sorry if this was missed during the booking of your reservation, we try to be as transparent as possible since we understand how important these amenities are to our most valued travelers. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. with the kids playground also conveniently directly opposite. From the customer service to the set up to the, Adriana P. said: Where do I begin? JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. The menu is mostly American. Subdued and quiet. Please feel free to contact me to discuss in more detail [email protected] Thank you. The space was large enough for our family. JW Marriott Essex House New York - Book Online There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . JW Marriott Essex House New York There, you're likely to see a mix of business travelers and vacationing families. This hotel has a great view of Central Park from almost any floor. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. The bedroom in my opinion was the best part of the suite. JW Marriott Essex House New York - Yelp Some suite categories have separate showers and soaking tubs. I wake up 12/28 and, shocker, the refund is not on my credit card. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Breakfast Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. You can email us at [email protected]. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? Perfect locationacross from Central Park between 5th and 6th Avenues. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. We still do have our Marriott platinum status. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. Bed was comfortable enough, towels were nice. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. My 2 night stay at JW Essex House exceeded all expectations. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. We had a family room (a suite and connecting room), and as we notified the hotel in advance, there were games and tee-pee tents in the room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Nothing I can do. Top room amenities include air conditioning, a flat screen TV, and a desk. Lock in the lowest price from these sites. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Bryant Park is a short 20 minute walk through Times Sq. By proceeding, you agree to our Privacy Policy and Terms of Use. [email protected]. The room and dcor was spectacular, the service provided to our . SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. JW Marriott Essex House New York - Booking.com Thats very generous gesture from JW Essex House. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Getting around to the Central Park is few blocks away . I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. 330 sq feet . Spend your money elsewhere when staying in NYC. Location is excellent with easy access to subway and Central Park. Our hotel is ideally situated within walking distance of Columbus Circle, Lincoln Center and Carnegie Hall. No room services, no fridge in room, not even a tea kettle. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. Review : JW Marriott Essex House - NYC - pointsHq As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! This is the version of our website addressed to speakers of English in the United States. . So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. We. JW Marriott Essex House New York - Cvent Our guests praise the helpful staff in our reviews. Internet - WiFi and wired Internet access . We did not catch this hotel and its staff at their best. SOUTHGATE Bar & Restaurant - New York, NY | OpenTable Tripadvisor performs checks on reviews. No room service. Guests can relax and enjoy a variety of beauty and spa . In New York, the average nightly rate for 5 stars hotels is $1,131. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. We will definitely be back! Bathroom small but functional. Meanwhile, service is sorely lacking. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space Bottled Water, JW Marriott Essex House - NYC. But the most gracious reception I ever met was Hanna , very sweet and accommodating. No problem. Central Park Restaurants | JW Marriott Essex House New York JW Marriott Essex House New York in NY - Priceline.com JW Marriott Essex House New York. This July was horrendous. Too many better options. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews Thank you for the feedback and for your loyalty! JW Marriott Essex House New York - Agoda.com JW Marriott Essex House New York | Costco Travel Located 3.4 mi (5.5 km) from the airport, JW Marriott Essex House New York offers a great location, putting you within just a 10-minute walk of Central Park and Broadway. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Are there opportunities to exercise at JW Marriott Essex House New York? Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. They hadn't bothered to refill the tissues in the bathroom from the prior guest. Lobby and common areas are very nice. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. Dinner. However, just two blocks east is Fifth Avenue, home to some of the most exclusive boutiques in New York City. I find this establishment to be shameful and terribly inadequate! Staff does their best despite the circumstances. While sipping our cappuccinos, we missed the barista made brew we are used to almost anywhere in France and Italy and at most upscale hotels in America. JW Marriott Essex House New York - HotelsCombined Excellent Customer Service - Review of JW Marriott Essex House New York They choreographed a truly perfect event/night. . Enjoy free WiFi, a full-service spa, and breakfast. Then Essex House tried to tell me I booked the entire thing on points. We were only there for 2 nights for family wedding. Get inspiration and plan your next getaway. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! Staff was great, especially Gary who check us in. Please see our partners for more details. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. We had a decent view of Central Park but our windows were filthy pretty much ruining the view. The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Big mistake. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. Thank you!!! Easy grab and go for all the guest at their Club Lounge. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. Taxes and fees that are shown are estimates only. Towels never showed. Thanks Essex House! 160 Central Park South #1105 in Central Park South, Manhattan | StreetEasy Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. There's an onsite 24-hour business center. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. I enjoyed my short stay . COVID update: JW Marriott Essex House New York has updated their hours and services. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. However, all suites feature sofa beds for two additional guests. Guests can relax and enjoy a variety of beauty and spa treatments. The restaurant is modern and truly one of the finest on this end of Central Park. Among the most famous is the Macys Thanksgiving Day Parade. Theres over 17,500 square feet of meetings space, as well as a 24-hour business center with copying and printing services for a fee. Fabulous hotel! JW Marriott Essex House New York | The Hotel Collection | Amex Travel This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. But service there blew me away! We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. We were led to believe this was a luxury hotel?! JW Marriott Essex House New York - Trip.com Group What a treat and I cant wait to be back. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Please check our partner sites when booking to verify that details are still correct. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Does JW Marriott Essex House New York offer any business services? The hotel restaurant was closed. Marriott Proprietary Information. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests. Reviews - ram-test5.ose-dev39-vxbyr.cloud.marriott.com We could see the park - but our room was on the side of the building so it was more of a partial view. Great conversation This property always exceeded my expectations . She handed us a sheet of paper that had the name and address of the church but not the mass times. Introverts will likely want to skip places where public interaction is inescapable and its hard, When visiting New York City, there are practically limitless options when it comes to hotels. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. Pre pandemic we traveled extensively. Find rooms from $37 to $7,502 at JW Marriott Essex House New York. We went to the front desk they gave us another room. This hotel is convenient to the major museums of NYC and Fifth Ave shopping. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. Valet parking is available for a steep fee and doesnt include in and out privileges. Lunch I cant begin to describe the horrible nature of our recent stay at this hotel. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! Our late-night menu of light snacks is designed for unwinding. Gary understands the secret to the hospitality business: Make every guest feel special! JW Marriott Essex House New York - Booking.com JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. Revel in refined luxury at JW Marriott Essex House New York. Feb 15, 2023 fraserc907. Nearby attractions include Big Apple Jazz Tours (0.06 miles), Jazz at Lincoln Center (0.3 miles), and Carnegie Hall (0.1 miles). Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. I cant begin to describe the horrible nature of our recent stay at this hotel. 182 units; 42 stories; . Arrived and checked in and was sent to a room that . Family Time Package in New York, New York | JW Marriott ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises.