- The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment's operating performance. i;U*P*2JGBJR While the agent was knowledgeable and courteous, the quote for auto insurance for our two vehicles was 50% greater than that of AAA, where I just enrolled. 3. Business insurance costs vary in Lakeland, FL because each business is unique and has different needs. THE CRITICAL ILLNESS POLICY PROVIDES LIMITED BENEFITS FOR SPECIFIED DISEASES ONLY. Make sure you have the following: Policy number Billing Zip code Accident details It's time to upgrade! The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Companys ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. 11/27/2019. Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. Apart from excess mortality claims, the group life loss ratio increased primarily due to a higher loss ratio under group accidental death business. First quarter 2022 net income of $383 million increased from net income of $129 million in first quarter 2021, principally due to a $458 million, before tax, change from an underwriting loss to an underwriting gain, partially offset by a $135 million, before tax, change to net realized losses in first quarter 2022. Phone: 1-866-294-7987 Availability: Monday - Friday 8AM - 8PM EST Questions about your claims? 860-547-8664 EMPLOYER/POLICYHOLDER INFORMATION Employer/Policyholder Name Policy Number The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. Q. We sent a one-time security code to to your configured number. Core earnings per diluted share If you have not received the code or still have trouble signing in, please call member services. [aw9Av HJ}0oMM!`OxiB;Y9Qe8\"NIFV];?Y8c@^+TTP-Vh!(cj)e5B}Ij0 fQ Having trouble logging in? Book value per diluted share (excluding AOCI) Team members taking an approved intermittent leave for their own health condition or during pregnancy will draw from their ESL for each intermittent leave day taken. A reconciliation of the combined ratio to the underlying combined ratio before COVID-19 losses is set forth below. Notify your leader of your intent to take a leave. Resend. The changes to loss reserves upon acquisition of a business are also excluded from underlying underwriting gain (loss) because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. @UURAC$WP6xB From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. currentYear(); Prevail is contributing to new business growth and rate filings will address inflation and supply chain pressures in both auto and homeowners. The Hartfords claims team brings the right support at the right time. For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. Some employers have a waiting period, which means you have to be out of work for a set number of days before you can start getting benefit payments. Eligibility for benefits during the leave, length of leave, and other conditions depend upon the circumstances of the leave and other qualifying factors. Policies underwritten by the issuing companies listed above detail exclusions, limitations, reduction of benefits and terms under which the policies may be continued in force or discontinued. Resend. Net income (loss) available to common stockholders ROE. Renewal written price increases in homeowners of 8.8% in first quarter 2022. Submit a return to work note from your medical provider that clearly indicates whether your return is with or without restrictions to the LOA Accommodations team via e-mail at. Loss (income) from limited partnerships and other alternative assets, Net investment income excluding limited partnerships and other alternative investments, Underlying combined ratio- I am on an approved leave for a personal disability. endstream endobj 317 0 obj <>stream Integration and other non-recurring M&A costs - These costs, including transaction costs incurred in connection with an acquired business, are incurred over a short period of time and do not represent an ongoing operating expense of the business. I am confident that the company has never been in a better position to grow, deliver on our goals and maximize value creation for our stakeholders., Net income available to common stockholders, Net income available to common stockholders per diluted share1, Net income available to common stockholders' return on equity (ROE)3, last 12-months, [1] Includes dilutive potential common shares; for net income available to common stockholders per diluted share, the numerator is net income less preferred dividends, [2] Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures, [3] Return on equity (ROE) is calculated based on last 12-months net income available to common stockholders and core earnings, respectively; for net income ROE, the denominator is common stockholders equity including AOCI; for core earnings ROE, the denominator is common stockholders equity excluding AOCI, The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as "NM" or not meaningful. Property & Casualty (P&C) written premiums rose 9% in first quarter 2022 driven by Commercial Lines premium growth of 12%. Provide proper documentation to The Hartford within 15 business days of the leave request. Eligibility for benefits during the leave, length of leave, and other conditions depend upon the circumstances of the leave and other qualifying factors. The decrease in fair value of fixed maturities was partially offset by an increase in other asset classes, including mortgage loans and LPs with the increase in LPs primarily driven by increased valuations and additional investments in real estate joint ventures. Core earnings margin - This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. hTj0W$R@)cfS(bo? For additional security, we need to verify your identity before you can sign in to the account. The Hartford will let you know if the request has been approved or denied within five business days after receiving all necessary documentation. [?%E'M`M6i!cJrw.86 Our customers paid an average of $88 a month for general liability insurance and $70 a month for workers' compensation insurance. Didn't receive a code? Group Benefits Claims, Team Leader The Hartford Jun 2020 - Present 2 years 10 months. * Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures March 31, 2022, book value per diluted share of $46.36 decreased 10% from $51.36 at Dec. 31, 2021, principally due to a change from net unrealized gains to net unrealized losses on investments within AOCI as a result of an increase in interest rates and wider credit spreads. Earned premiums 2,235 734 1,374 4,343 Fee income 9 8 44 282 12 355 Net investment income 327 35 16 127 1 3 509 Other revenue 1 19 (8 ) 12 Net realized gains (losses) 44 7 2 19 2 6 80 Total revenues. Phone: 1-800-549-6514 Availability: Monday - Friday 8AM - 8PM EST Its so much more than productivity. See how were changing the game. All benefits are subject to the terms and conditions of the policy. - The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. STEP 2 Prepare to file your claim.1 You'll need the following . h21R0Pw/+Q0,H/-K-0 endstream endobj 314 0 obj <>stream Submit a Claim, Get Support Yes, we make it that easy. This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. hbbd``b`l 2H$Z`@"2$@,3;d*2b`bdX 7 e endstream endobj startxref 0 %%EOF 68 0 obj <>stream A reconciliation of net income margin to core earnings margin for the quarterly periods ended March 31, 2022 and 2021, is set forth below. Choose how you want to receive or enter your security code. * Customer reviews are collected and tabulated by The Hartford and not representative of all customers. College degree preferred; High School Diploma required; Preferred 1+ years of related customer service experience; Looking for a candidate that has complimentary skills and can accelerate their learning to meet the demands of the job Discover how The Hartford goes beyond claims for customers. exam, lab or test results/reports; physician notes; Explanation of Benefits (EOBs) from your health insurance provider; itemized medical or hospital bills; or medical records. Yes, we do that! Core Earnings Return on Equity An increase in insurance operating costs and other expenses, primarily driven by higher technology costs, higher claim costs to handle elevated claim levels resulting from the pandemic and a decrease in the allowance for credit losses on premiums receivable in the 2021 period, partially offset by incremental savings from the Hartford Next program and a reduction in AARP direct marketing costs. h2T0Pw/+Q0L)620)XTb;; ;* ^ A. If a team member takes a leave intermittently or on a reduced work schedule basis in order to obtain planned medical treatment, the team member must, when requested, attempt to schedule the leave so as not to unduly disrupt HMHs operations. Enter the following information in order to retrieve your username and password. [email protected], Investor Contact: M#`56 4L&0]x7)S Net loss of $59 million in first quarter 2022 compared with a net loss of $58 million in first quarter 2021, driven, in part, by a change to net realized losses in first quarter 2022, partially offset by lower restructuring costs related to Hartford Next of $5 million, before tax, in first quarter of 2022 compared with $11 million, before tax, in the 2021 period. Results were driven by another quarter of profitable growth and expanding margins in Commercial Lines, excellent partnership returns, and lower excess mortality in Group Benefits, said Chairman and CEO Christopher Swift. Make One-Time Payment What can you do in your account? LimelightPlayerUtil.initEmbed('limelight_player_494383'); Once you've entered the information below, it should take about 5-10 minutes to complete your claim. While market values of the funds increased over the previous twelve months, there was a net decrease in market value of $8.2 billion in the three months ended March 31, 2022. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The increase was primarily due to: Net investment income was flat in first quarter 2022 compared with the prior year period as greater income from limited partnerships and other alternative investments (LPs) and the effect of a higher level of invested assets was offset by a lower yield on fixed maturities resulting from reinvesting at lower rates during the 2021 calendar year. The Hartford uses non-GAAP financial measures in this press release to assist investors in analyzing the company's operating performance for the periods presented herein. Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business. 1 star. Code, please enter it in the field below and click "Next". The customer base with the AARP / Hartford insurance is over 49 1/2; however, majority are 60+. An increase in homeowners primarily due to an increase in new business and the effect of written pricing increases, partially offset by slightly lower policy count retention. The Hartford will refer your accommodation request to the LOA Accommodations team who will follow up accordingly. Underlying combined ratio before COVID-19 losses We sent a one-time security code to to your configured email address. Global Specialty underlying combined ratio of 88.2 improved by 1.7 points from first quarter 2021 primarily due to a lower expense ratio, COVID-19 losses incurred in first quarter 2021 and lower loss ratios in U.S. lines of business, partially offset by a higher loss ratio in international, primarily due to a non-catastrophe marine loss in the quarter. The Company believes that net investment income, excluding limited partnerships and other alternative instruments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative instruments. Please try again later or call us at 1-860-547-5000. A reduction in P&C current accident year (CAY) catastrophe (CAT) losses, net of reinsurance, to $98 million, before tax, in first quarter 2022, including $27 million from the Ukraine conflict, compared with $214 million in first quarter 2021. After Registering, You'll Be Able To: Pay Bills Automatically First quarter core earnings of $561 million, or $1.66 per diluted share, rose 176% from first quarter 2021. Critical Illness/Specified Disease You or a covered dependent have been diagnosed with a serious illness. The Company excludes AOCI in the calculation of core earnings ROE to provide investors with a measure of how effectively the Company is investing the portion of the Company's net worth that is primarily attributable to the Company's business operations. [T8;C1&/lflJ)|)p)p9f+D5elADn"#%`'t/~GYO;@aQ8aQ1$0M`)##3QC#B0 &`c%o' 12/2012. Michelle Loxton The Hartford believes, however, that some realized gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. First quarter 2022 core loss of $48 million decreased $12 million compared with first quarter 2021 core loss of $60 million primarily due to a loss of $8 million before tax in the 2021 period from the companys previously owned equity interest in Talcott Resolution and a higher tax benefit in the 2022 period for stock-based compensation, partially offset by an increase in interest expense. Underlying combined ratio before COVID-19 losses. All benefits are subject to the terms and conditions of the policy. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. Net income (loss) decreased to a $6 million loss in first quarter 2022 from $9 million of income in first quarter 2021, primarily driven by a change from $19 million before tax of net realized gains in first quarter 2021 to $16 million before tax of net realized losses in first quarter 2022. h222S0PwqH)BDKP5/9?%3/pqsO ( MAQ.I Return to the Homepage. per share1. Enter your policy numbers only, do not include any letters. You'll get a claim number and handler info as soon as you submit. Core earnings ROE is calculated by dividing (a) the non-GAAP measure core earnings for the prior four fiscal quarters by (b) the non-GAAP measure average common stockholders' equity, excluding AOCI. Employer or Plan Administrator Manage your benefits account with The Hartford. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. The $27 million before tax of catastrophe losses in first quarter 2022 related to the Ukraine conflict, largely recorded within Global Specialty, consisted of exposures under political violence and terrorism policies including aviation war, and under credit and political risk insurance policy exposures. 860-547-6233 Annualized investment yield, before tax, excluding LPs*. Book value per diluted share is the most directly comparable U.S. GAAP measure. Send a copy of your receipt and claim number to the address or fax number for your claim state. Quarter after quarter results illustrate how our strategy translates into a consistent and sustainable financial performance. First quarter 2022 written premiums of $2.8 billion were up 12% from first quarter 2021, reflecting higher policy count retention across all lines, new business premium growth in small commercial, the effect of renewal written price increases across all lines and higher audit and endorsement premiums from a larger exposure base, including due to higher payrolls. LC-5180-31 (Printed in U.S.A.) Page 1 of 7. 25 0 obj <> endobj 49 0 obj <>/Encrypt 26 0 R/Filter/FlateDecode/ID[<9449A312FB3F4288A1BDB40EE62221DA><4E239AEA51FE45EB89565951F176C0F9>]/Index[25 44]/Info 24 0 R/Length 105/Prev 249676/Root 27 0 R/Size 69/Type/XRef/W[1 2 1]>>stream Team members are eligible for up to 12 weeks of unpaid leave during a 12-month period. The Hartford Announces First Quarter 2022 Financial Results, Annualized investment yield, excluding limited partnerships and other alternative investments, Net investment income, excluding limited partnerships and other alternative investments, Underlying loss and loss adjustment expense ratio before COVID-19 losses-. Because The Hartford's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing The Hartford's non-GAAP financial measures to those of other companies. The most directly comparable GAAP measure is net income (loss). endstream endobj 313 0 obj <>stream First quarter 2022 net income available to common stockholders was $440 million, or $1.30 per diluted share, up 80% from first quarter 2021, primarily due to a $435 million, before tax, change from an underwriting loss* to an underwriting gain in first quarter 2022 and a decrease in excess mortality in group life, partially offset by a $225 million, before tax, change to net realized losses in first quarter 2022. %PDF-1.7 % && %9)vv P The decrease in the expense ratio was driven by the impact of higher earned premium and incremental savings from the Hartford Next program, partially offset by higher technology costs and a decrease in the allowance for credit losses on premiums receivable in the 2021 period. An increase in the group disability loss ratio primarily reflecting less favorable prior incurral year development on long-term disability and an increase in the group life loss ratio before considering excess mortality claims due to a higher loss ratio under group accidental death claims business. Consolidating Income Statements" and in The Hartford's Investor Financial Supplement for the quarter ended March 31, 2022. Underwriting gain (loss) THE HARTFORD FINANCIAL SERVICES GROUP, INC. Benefits, losses, and loss adjustment expenses, Insurance operating costs and other expenses, Net Income (loss) available to common stockholders, Adjustments to reconcile net income (loss) available to common stockholders to core earnings (losses), Net realized losses (gains), excluded from core earnings, before tax, Integration and other non-recurring M&A costs, before tax, Net income (loss) available to common stockholders, Change in deferred gain on retroactive reinsurance, before tax, DISCUSSION OF NON-GAAP FINANCIAL MEASURES. You can report without it, but it makes things go faster. K P Rc Tell us how you want to receive your code; choose either the phone number or Text {#maskedTwoFactorSMS} You only need to fill in what you know. Report a Claim. JUST FOLLOW THESE STEPS: STEP 1 Review the list on the back of this page to determine if your health screening may be eligible for the benefit. Do not check if you are on a public or shared computer. Our Voluntary Benefits and Value Added Services. The Company believes that annualized investment yield, excluding limited partnerships and other alternative investments, provides investors with an important measure of the trend in investment earnings because it excludes the impact of the volatility in returns related to limited partnerships and other alternative investments. Call The Hartford at 1-888-924-4155 or log in/create an account at. Risks Relating to Economic, Political and Global Market Conditions: challenges related to the Companys current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns, changes in trade regulation including tariffs and other barriers or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios; market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates and market volatility; the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy; the impacts of changing climate and weather patterns on our businesses, operations and investment portfolio including on claims, demand and pricing of our products, the availability and cost of reinsurance, our modeling data used to evaluate and manage risks of catastrophes and severe weather events, the value of our investment portfolios and credit risk with reinsurers and other counterparties; the risks associated with the discontinuance of the London Inter-Bank Offered Rate ("LIBOR") on the securities we hold or may have issued, other financial instruments and any other assets and liabilities whose value is tied to LIBOR; Insurance Industry and Product-Related Risks: the possibility of unfavorable loss development, including with respect to long-tailed exposures; the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims; the possibility of another pandemic, civil unrest, earthquake, or other natural or man-made disaster that may adversely affect our businesses; weather and other natural physical events, including the intensity and frequency of thunderstorms, tornadoes, hail, wildfires, flooding, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns; the possible occurrence of terrorist attacks and the Companys inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal government under applicable laws; the Companys ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines; actions by competitors that may be larger or have greater financial resources than we do; technological changes, including usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing; the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms; the uncertain effects of emerging claim and coverage issues; political instability, politically motivated violence or civil unrest, may increase the frequency and severity of insured losses; Financial Strength, Credit and Counterparty Risks: risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Companys financial strength and credit ratings or negative rating actions or downgrades relating to our investments; capital requirements which are subject to many factors, including many that are outside the Companys control, such as National Association of Insurance Commissioners ("NAIC") risk based capital formulas, rating agency capital models, Funds at Lloyd's and Solvency Capital Requirement, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results; losses due to nonperformance or defaults by others, including credit risk with counterparties associated with investments, derivatives, premiums receivable, reinsurance recoverables and indemnifications provided by third parties in connection with previous dispositions; the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses; state and international regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends; Risks Relating to Estimates, Assumptions and Valuations: risk associated with the use of analytical models in making decisions in key areas such as underwriting, pricing, capital management, reserving, investments, reinsurance and catastrophe risk management; the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Companys fair value estimates for its investments and the evaluation of intent-to-sell impairments and allowance for credit losses on available-for-sale securities and mortgage loans; the potential for impairments of our goodwill; Strategic and Operational Risks: the Companys ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event; the potential for difficulties arising from outsourcing and similar third-party relationships; the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions; risks associated with acquisitions and divestitures, including the challenges of integrating acquired companies or businesses, which may result in our inability to achieve the anticipated benefits and synergies and may result in unintended consequences; difficulty in attracting and retaining talented and qualified personnel, including key employees, such as executives, managers and employees with strong technological, analytical and other specialized skills; the Companys ability to protect its intellectual property and defend against claims of infringement; Regulatory and Legal Risks: the cost and other potential effects of increased federal, state and international regulatory and legislative developments, including those that could adversely impact the demand for the Companys products, operating costs and required capital levels; unfavorable judicial or legislative developments; the impact of changes in federal, state or foreign tax laws; regulatory requirements that could delay, deter or prevent a takeover attempt that stockholders might consider in their best interests; and the impact of potential changes in accounting principles and related financial reporting requirements.
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